Confidentiality Policies
SGC Financial Aid Office Confidentiality Policies:
Effective immediately, two new Confidentiality Policies have been
implemented for our office in order to maintain the confidentiality and
privacy of our students' files. The policies are as follows:
- Walk-in Customer Service Confidentiality Policy
Students who wish to know specific information (i.e., types of awards and/or
dollar amounts, etc.) about their financial aid records are required to
provide the Financial Aid Office Staff with their SGC Tiger ID. Information
concerning a student's file will not be released to a parent, spouse or any
other relative without the expressed or written consent of the student. You
may, however, obtain specific information regarding your financial aid file
by visiting your Self Service Banner Account.
- Telephone Customer Service Confidentiality Policy
Only general information (i.e., forms required to complete your financial
aid file, whether your file is complete or not) will be released via the
telephone. Information concerning a student's file will not be released to a
parent, spouse or any other relative without the express or written consent
of the student. The student; however, may obtain specific information
regarding their financial file by visiting their Self Service
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