Advises students and the public regarding financial aid records.

 Manages student financial aid records.

 Updates information in the financial aid computer system.

 Responds to telephone and mail inquiries concerning financial aid.

 Determines accuracy of certain documents and interpretations of these documents.

Determines student eligibility for certain types of financial aid.

Reports to work as scheduled by immediate supervisor.

 Knowledge of modern office methods, procedures, and equipment.

Some knowledge of current institution, Regents, state and federal regulations pertaining to the collection, maintenance, and release of information.

Ability to successfully meet the public; to create a favorable impression; and to establish and maintain effective working relations with other employees.

Ability to communicate orally, read and perform written and oral instructions, and to establish rapport with students and the general public.

High School diploma required, Associate Degree with emphasis on business or secretarial science desired; two years working experience within an office environment; or any equivalent combination of training and experience.