South Georgia College

Job Description

Admissions Advisor

Job Classification: Office/Clerical

FLSA Exemption: Non-Exempt

Department: Admissions

Purpose:

This position involves greeting students, answering phones and emails and entering data for the Office of Enrollment Services and Student Success. Excellent customer service skills, telephone skills, accurate data entry and a high level of organization are requirements of this position. Good computer skills, people skills and the ability to work in a high pressure environment are required. The position will require some flexible work hours including some evenings and weekends, as needed.

Nature of Work:

Essential Functions
  • Advises prospective students, current students and the public regarding College admissions, required paperwork and other information
  • Responds to telephone, mail and electronic inquiries
  • Accurately enters student data into BANNER system and assists in filing of paperwork
  • Maintains student admissions records in paper form and in BANNER
  • Actively works to recruit all students who contact the office
  • Assists students in need of information or directions
  • Assists students, faculty and staff from the Valdosta and Waycross programs as well as high school joint enrollment students in addition to Douglas campus students
  • Processes and sorts departmental mail
  • Prepares bulk mailings
  • Prepares departmental requests and office deposits
  • Supervises work-study students
  • Assists with campus tours, recruitment events and retention events, as needed
  • Acts as an assistant to the Director and all enrollment services and student success staff
  • Assists with the organization, planning and set up of special events
  • Assists with special projects as assigned by the Director
  • Performs routine clerical duties
  • Reports to work as scheduled by Director of Enrollment Services and Student Success
  • Actively works with staff to cross-train in necessary areas including other student services offices
  • Performs other job-related duties as assigned by supervisor
    •

    Exceptional Functions

    Required/Desired Knowledge, Abilities and Skills:
  • Thorough knowledge of modern office practices and procedures and of modern office equipment including computer, multi-line phone systems, copiers, etc
  • Basic skills in Microsoft Office Suite programs
  • A pleasant phone demeanor
  • Ability to multi-task and perform highly procedural work
  • Exceptional customer service skills in high-pressure environment
  • Ability to establish and maintain effective working relationships with institution officials, administrators, employees and the general public
    •

    Required/Desired Education, Experience and Necessary Qualifications:
  • Associates Degree in Business, Computer Applications, Education or related field
  • A minimum of two years experience in office environment
  • Or a combination of work and educational experience
    •

    Supervision:

    The Admissions Advisor reports to the Director of Admissions, Records, and Research.