South Georgia College

Job Description

Administrative Assistant for Enrollment Services

Job Classification: Office/Clerical

FLSA Exemption: Non-Exempt

Department: Admissions

Purpose:

This position involves greeting students, answering phones and emails and entering data for the Office of Enrollment Services. Excellent customer service skills, telephone skills, accurate data entry and a high level of organization are requirements of this position. Good computer skills, people skills and the ability to work in a high pressure environment are required. The position will require some flexible work hours including some evenings and weekends, as needed.

Nature of Work:

Essential Functions
  • Advises prospective students, current students and the public regarding College admissions, required paperwork and other information
  • Responds to telephone, mail and electronic inquiries
  • Actively works to recruit all students who contact the office
  • Assists students in need of information or directions
  • Assists students, faculty and staff from the Valdosta and Waycross programs as well as high school joint enrollment students in addition to Douglas campus students
  • Processes and sorts departmental mail
  • Prepares bulk mailings
  • Prepares departmental requests and office deposits
  • Supervises work-study students
  • Assists with campus tours, recruitment events and retention events, as needed
  • Assists with the organization, planning and set up of special events
  • Performs routine clerical duties
  • Reports to work as scheduled by Director of Enrollment Services
  • Actively works with staff to cross-train in necessary areas including other student services offices
  • Performs other job-related duties as assigned by supervisor
    •

    Exceptional Functions

    Required/Desired Knowledge, Abilities and Skills:
  • Thorough knowledge of modern office practices and procedures and of modern office equipment including computer, multi-line phone systems, copiers, etc
  • Basic skills in Microsoft Office Suite programs
  • A pleasant phone demeanor
  • Ability to multi-task and perform highly procedural work
  • Exceptional customer service skills in high-pressure environment
  • Ability to establish and maintain effective working relationships with institution officials, administrators, employees and the general public
    •

    Required/Desired Education, Experience and Necessary Qualifications:
  • Associates Degree in Business, Computer Applications, Education or related field
  • A minimum of two years experience in office environment
  • Or a combination of work and educational experience
    •

    Supervision:

    The Enrollment Services Administrative Assistant reports to the Director of Enrollment Services