Business Office Frequently Asked Questions

Below is a list of questions frequently asked by our students about the procedures of the South Georgia College Business Office. If you have any additional questions, please contact the Business Office at 912-260-4239 or come by the office in the Engram Student Union.

If I have enough financial aid to cover all my fees, is my schedule automatically held?
Yes. Students with enough financial aid or scholarships to pay for all charges will automatically have their schedules held. Do not assume that you are in this category. In Banner Web view Check Registration Status to see if aid has held your schedule or if you still owe money. Money owed must be paid by the appropriate deadline, or your schedule will be dropped.

If my financial aid is not sufficient to pay my fees, what do I need to do?
Touchnet is a way to pay your fees online. In order to get into the system you need to do the following:

• If you have the necessary information, continue to the Touchnet Site.
• You will need to enter your Student ID (928 number). Your PIN number the first time you log in will be your date of birth (MMDDYY as in 031985). During your first login you will be asked to change your PIN.
• Continue to Touchnet.

You will be able to pay your bill, view your recent activity or look up your refund amount. You can also sign up an authorized user to make payments on your account. This new fee payment system will cut down on the time you spend waiting in line to pay your fees.

How do I receive refunds from South Georgia College?
South Georgia College now refunds students through a company called Higher One. New students receive Easy Refund Cards from Higher One that they can use to set up their refund preferences. You can choose one of the following options:

1. Receive money through an existing bank account of your choosing.
2. Set up a One Account in which case the Easy Refund Card becomes a debit card and can be used anywhere MasterCard is accepted. We also have a Higher One ATM on campus from which you can withdraw money at no charge.

Will I receive my financial aid refund on the first day of class?
No. Financial aid will be posted to accounts ten days prior to the start of classes. Federal aid will not be refunded to students through Higher One until four weeks after the first day of class. However, you may charge books against your federal aid in the Bookstore through the last day of drop add. You must present your student ID to the Bookstore cashier to use this feature.